As a Solutions Engineer focused on Primefold RI, you turn customer needs into working solutions. You own the full technical customer journey, from discovery and product demonstrations through pilots, implementation and the first workflows customers use day to day.
- Technical Discovery: Lead workshops with asset, investment, property management and IT teams; translate processes into a clear solution scope with measurable success criteria
- Product Demonstrations: Build and deliver tailored demos showing how RI supports real customer work
- Sales Technical Enablement: Support the RI sales team in scoping opportunities against technical and feasibility constraints
- Pilots and Proofs of Value: Own the technical delivery of customer pilots, configure the solution and validate results
- Customer Implementation: Set up customer workspaces, portfolio structures and document workflows, coordinating with customer IT
- Integrations and Data: Work with APIs, document sources such as SharePoint and structured data exports, write scripts and build scoped integrations
- Quality and Troubleshooting: Investigate data, configuration and integration issues, and check AI generated outputs against source documents
- Customer Enablement: Run onboarding sessions and training, create guides and reusable examples
- Product Feedback and Repeatability: Bring evidence backed customer feedback to Product and Engineering, and turn implementations into reusable playbooks
